Frequently Asked Questions — Natasha’s Law (PPDS)
Which foods require Natasha’s Law labelling?
All prepacked for direct sale (PPDS) foods, including sandwiches, salads, bakery goods and similar items that are packaged on the same premises from which they are sold, must display a full list of ingredients and clearly highlight any of the 14 specified allergens.
What must be included on the label?
Labels must include the product name and full ingredients list with allergens emphasised (commonly in bold). Where helpful, include the date of packaging and a batch or lot reference to help trace products if needed.
Where must the labels be displayed?
For PPDS items, the label must be on the product packaging itself. If the packaging is not clearly visible at point of sale, ensure the same information is displayed at the point of choice (e.g., shelf-edge label showing the full ingredients and allergens).
Can QR codes replace labels?
No. QR codes may be used to provide additional information but cannot replace the mandatory ingredient and allergen labelling required on PPDS packaging or clearly at point of sale.
Who is responsible for compliance?
The food business operator (FBO) that prepares and sells PPDS items is responsible for ensuring labels are accurate and Natasha’s Law compliant. In franchise situations the head office should provide templates and guidance to sites.
What are the consequences of non-compliance?
Enforcement may include inspections, mandates to amend labels, and fines. Additionally, businesses could face civil liability if incorrect information leads to consumer harm.
How should allergens be emphasised?
Allergens should be clearly emphasised within the ingredient list (commonly bolded) so customers can quickly identify the 14 major allergens.
How to label variable or customisable items?
For variants, provide a complete label for each PPDS variant. If options are customer-selected, clearly indicate allergens for each default ingredient and for optional extras.
Does Natasha’s Law apply to third-party delivery?
Yes. If you sell PPDS items through delivery platforms, you remain responsible for ensuring the product supplied to the customer carries the correct ingredient and allergen information.
How should businesses manage supplier information?
Keep supplier specifications and allergen declarations for every ingredient. Review supplier changes, and update labels promptly when ingredient composition changes.

